Without due control and managerial influences, even very good managers "undercut" the interest by 30%. Without quality tools, managers measure the effectiveness of employees "to the touch. " As a result, the situation is as follows: the management knows about the entrance (of customers) and the output (sales), but what is done inside and what else you can "twist" do not know and do not measure.
The introduction of CRM into your business is an excellent solution to this problem.
Not all companies from small business implement CRM-systems. First of all, this is due to the erroneous opinion that CRM-systems are expensive and implement them for a long time. This opinion is no longer relevant, because CRM-systems have become as accessible as possible. In just 8 dollars a month (amoCRM) you will have a huge system complex that will simplify the work for you, free up time, increase revenue and increase the efficiency of managers. I, for my part, will help to base the system on the basis of your needs.