Greetings!
A Helpdesk Ticketing System is a must have for business.
I will setup a self-hosted, a powerful support ticket system for your business.
Here are the top free self hosted ticketing system.
1. FreeScout is the perfect help desk solution for those who need to provide a professional customer support, but who can not afford to pay for Zendesk or Help Scout. FreeScout is a pure open source PHP/MySQL application, so it can be easily deployed even on a shared hosting.
2. UVdesk is the best which lets you customize your ticketing system to give your customer a great experience.
3. OSticket is the most popular in the list and has been in market since 2013
4. Zammad : Good for small businesses.
Features on Freescout:
Unlimited support agents, tickets, mailboxes, etc.
100% Mobile-friendly.
Multilingual
Seamless email integration.
Web installer.
Starred conversations.
Push notifications.
Following a conversation.
Auto replies.
Internal notes.
Forwarding conversations.
Merging conversations.
Moving conversations between mailboxes.
Phone conversations.
Sending conversations to multiple recipients at once.
And much more modules . . .
You should a vps with minumum specifications or a shared hosting and a domain or subdomain.
1. VPS (512gb RAM/25gb SSD)
2. Domain or Sub-Domain
Great client. Stay blessed and I am here when you need me.
Excellent work, highly reliable, and delivery time. All of this while maintaining a respectful workplace.
We will for sure collaborate with Nifan again in the future.
Again, thank you! Highly recommended! !